Public Relations officer Andre Makulu said British Airways is aware of the letter from Mr Sata to British High Commissioner to Zambia Alistair Harrison over their alleged inhumane services to passengers.
He said this in a stament released to ZANIS in Lusaka today.
Mr. Makulu added that British Airways is concerned with the issues raised by Mr. Sata and will respond to the concerns once the letter has been received.
He disclosed that British Airways has been flying between Zambia and UK for 70 years
and remains committed to its operations in Zambia.
Mr. Makulu further said British Airways is proud of the relationship they have with
the Zambian government and is pleased with itsÂ performance on the Zambian market.
Last week, Mr. Sata wrote to British High Commissioner protestingÂ that prospective
passengers were served on a pigeon hole meant for a cashier and alleged that the Airline had a ‘take it or leave it’ attitude because it is the only air line serving
the Lusaka-London route.