GOVERNMENT has decentralised the issuance of National Registration Cards (NRCs) by creating sub district offices throughout the country.
This is in line with its decentralisation policy aimed at effectively and efficiently providing increased accessibility to services for national registration identity documents.
Home Affairs Deputy Minister, Stephen Kampyongo said Government would soon finalize the amendment of the National Registration Act to facilitate the introduction of the digitized NRC processing.
Mr Kampyongo said this when he officially opened the Chilenje sub district office of the Department of National Registration in Lusaka yesterday.
Mr Kampyongo said the process would culminate into an improved NRC issuance with wider usage that would include digitization of other national registration documents namely birth, marriage, death and adoption records.
Government is this year expected to open three other sub district offices in Lusaka’s Chawama, Matero and Chelstone Townships before the end of the year.
Mr Kampyongo said plans to open sub districts offices were underway in Kitwe and Ndola on the Copperbelt Province in a bid to enable citizen’s access the services.
He said the department of National Registration, Passport and Citizenship had been facing challenges of human resource to meet increased accessibility for national registration identity documents.
He said Government would address the challenges faced by the institution such as lack of automation, technological facilities, and inadequate office infrastructure among others, which contributed to bureaucratic operation processes.
“Inadequacy of office accommodation contributes negatively to the smooth operations of any given institution. My Ministry has embarked on improving office accommodation in the department by constructing and rehabilitating of infrastructure countrywide,” he said.
Registrar General, Mathews Nyirongo said the creation of sub district offices would be done gradually in an effort to decentralize the NRC issuance.