The Bankers Association of Zambia (BAZ) says levels of financial inclusion have increased across the country.
Speaking during a programme Money Matters, BAZ Chief Executive Officer Leonard Mwanza revealed that the latest financial survey issued by the central bank for 2025 showed that financial inclusion levels have increased from 69.4 percent to 80.1 percent.
Mr Mwanza said the initiatives being implemented by BAZ and other stakeholders in the financial sector are yielding results as evidenced from the increased financial levels recorded in 2025.
He also cited digital financial services as one of the main drivers that has contributed to increased financial inclusion levels.
Mr Mwanza explained that mobile banking has also played a role in the improving of financial inclusion levels across the country.
He indicated that mobile banking accounts for 76.4 percent of financial inclusion services.
Mr Mwanza further pointed out that rural areas have also shown increased financial inclusion driving mobile banking.
