Lusaka City Council Deputy Mayor Portifer Tembo says government is determined to ensuring that lawlessness being exhibited by some bus operators at Intercity Bus Terminal in Lusaka is dealt with urgently.
Mr Tembo said the Consumer Protection Unit (CPU) in collaboration with other relevant government wings has been receiving numerous complaints from people using public transport at Intercity and many other bus stations in the country.
He said this today at Intercity Bus Terminus during the launch of the competition and Consumer Protection Commission booklet in Lusaka.
He said it is wrong for bus conductors and drivers to be harassing travellers adding that the relevant wings of government will be left with no option but to intervene in the matter.
And Competition and Consumer Protection Commission (CCPC) Chairperson Kelvin Bwalya urged members of the public to report cases of harassment from bus proprietors with valid evidence to the commission.
Mr Bwalya said government wants to see to it that traders and anyone using public transport is allowed to conduct his or her businesses without any disturbances.