Republican President Edgar Lungu today launched the Performance-Based Contract System for Permanent Secretaries.
Speaking at the launch held at Government Complex, Mr Lungu said despite improved conditions of service for civil servants the public has continued to bemoan the poor performance by the public service.
“Our people have bemoaned the poor performance of the public service, despite the improvement in in the conditions of service, high academic credentials possessed by most public service workers and other reform initiatives progressively implemented by previous administrations.
“Even under the PF government we have not spared any efforts in our bid to motivate public service workers yet government and the public at large still remain less than satisfied with the level and quality of the services offered by our public service,” Mr Lungu said.
He explained that government has been prompted to come up with the Performance- Based Contract System so as to maximize the performances of public service workers.
He added that the program would cascade to other levels of the public service and that the launch was the beginning of the preferred option for improving the quality of services across the continent.
“The rollout of this program has started with Permanent Secretaries and District Commissioners, thereafter, it will be cascaded to other level the public service including Ministers with their Boards, Boards with their Chief Executive Officers and Local Authorities with their Chief Executives.”
Meanwhile Mr. Lungu said he was hopeful that the implementation of the system would accelerate the realisation of a smart government envisioned in the ” Smart Zambia Now” campaign which seeks to eliminate tedious and wasteful processes as well as procedures by embracing electronic access to public service by the public.
He said the combination of E-Government and Performance – Based Contracts will launch the country on a robust road towards the attainment of our vision to be prosperous middle income country by 2030 and a developed nation by 2064.