Zambia Revenue Authority (ZRA) says it is implementing various initiatives aimed at improving service delivery to its clients.
ZRA Commissioner Domestic Taxes Moses Shuko says the authority is open to clients with constructive ideas that would help to enhance the collection of taxes.
Mr Shuko said this in a speech read on his behalf by ZRA Indirect Taxes Director George Mwale when he graced the Association of Building and Civil Engineering Contractors workshop in Lusaka.
He noted that the authority will only be able to collect more revenue when it forges strong ties with its cliental.
“ ZRA wants to ensure that it delivers satisfactory service to the customers as it collects revenue on behalf of government, “ he said.
He explained that the revenue collected by the ZRA is cardinal to the socio and economic development of the country.
Mr Shuko expressed optimism that the recommendation from the workshop will go a long way in improving its service delivery.
And Association of Building and Civil Engineering Contractors Honorary Paul Golson thanked ZRA for accepting to meet the contractors and discus taxation in the construction industry.
Mr Golson said the construction industry is one area were ZRA should formulate good measures that will enable the sector to contribute to the national treasury.