A senior customs officer says the Zambia Revenue Authority (ZRA) will soon extend operation hours at Nakonde Border Post in Muchinga Province in order to improve on service delivery to the public.
ZRA acting Station Manager for Nakonde Customs, David Mungela, says Nakonde Border Post will from today, January 1, 2013, start providing 24 hour-service.
Mr Mungela said this during the commemoration of Customs Taxpayers Open Day held in Nakonde council grounds.
“I assure you that service delivery at Nakonde Border will soon improve because the good news is that come January 1, our station will start operating 24 hours service,” said Mr Mungela.
Mr Mungela further said the move is to enhance the flow of traffic and clearance of goods at the border.
He added that the new services were also likely to maximize on revenue collection at the border.
Mr Mungela said Nakonde border was one of the busiest borders in the country, hence the need to extend its working hours.
He further explained that during the night shifts, the station would only be dealing with issues of passenger clearance while other commercial business services would be offered during day time.
He added that operating the border 24 hours was in line with one of the most efficiency programs which the PF government was trying to implement in the country.
Earlier, Nakonde ZRA Examining Officer, Derrick Mukonki, advised all taxpayers in the area to always feel free by making use of ZRA offices each time they wanted to seek assistance from them.
Mr Mukonki said most of their clients fear to visit ZRA offices whenever they had something to inquire regarding ZRA services.
He added that failure to consult ZRA officials at the border has landed most of their clients in big problems for obtaining information on ZRA services from wrong people.
“We have had so many cases of clients who had been swindled by crooked people because of getting information on the services we offer from wrong people,” said Mr Mukonki.
The Customs Taxpayers Open Day is held in all border control points in the country to educate taxpayers on the importance of paying tax.
ZANIS
24 hour corruption
24 hour seleni tujobe.
Long overdue 24 hrs way to go, the border is one of the busiest yet with the worst infrastructure PF can you look into changing those old and unorganised bulldings.Chirundu should also go 24hrs those buses from Zim drive at nite through game parks targeting sleeping at border.Urgent attention needed please…
yes i almost said that aswell mwami, Nakonde, chirundu,livingstone and kazungula these are key borders
The listening govt. People dont jst make useless statements any how. I happen to be a victim who felt down while fighting to get first in line to enable me to get a ticket on a Dar es Salaam bus. This issue needed to be addressed and am happy abt it. People tht travel often will agree with me. Once more thank you so much for this development
Cadre
Teti fibombe unless you tell me ati naba swahili they will adjust because if they
don‘t then where are those passengers going to come from?
The bilateral agreements are already in place, therefore the Swahili issue was already dealt with.
Good move.I hope the migration department will look into the issue opening earlier so that we stop running for the Tanzanian buses
MMMH! THIS SOUNDS LIKE IN THE DEVELOPED WORLD. GOOD MOVE PF GOVERNMENT. THIS SERVICE MUST BE EXTENDED TO ALL BORDERS WITH GOOD BORDER FACILITIES.
Very good this. Will go a long way to ease unnecessary congestion and just improve and smoothen the passage of traffic. Good move. Tubombeko
Where is kalaki?
The Govt gets alot of revenue through this boarder post but the state of the road is pathetic
Good news indeed, hoping they have enough manpower to meet the challenges.
Good move !But hope this ain’t a lope hole leading to more corrupt practices !!
Good one
This is a very important ecomomic development for the country to be announced by an Acting Station Manager. Nakonde rakes in more revenue than any border in the Country so I would have thought this announcement should have come from ZRA Corporate HQ or Ministry of Finance.
Not true that Nakonde rakes in more revenues than the other stations. Chirundu is number! Have your facts right.
Grant you are spot on,even the minister should have getten involved,The next move it to make it one boarder stop like chirundu.