Thursday, June 11, 2026
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RTSA emergency line goes live on WhatsApp

rtsa

In order to let the public report traffic offences, the Road Transport and Safety Authority (RTSA) has launched a WhatsApp line to help report such cases much quicker. They shared the following message on Facebook:

In order to serve you better, the Road Transport and Safety Agency (RTSA) has introduced a Whatsapp line to improve communication with the members of the public.
Members of the public can now text the agency to report any road traffic concerns and bad road user behaviour with picture and video evidence.
The number to text us on is (+26) 0965 429 499 available 24 hrs. The number cannot receive incoming calls hence those who would like to call us should continue doing so on our toll free line 983.
May we also take this opportunity to remind members of the public that operating, using or holding a handheld mobile device when driving is an offence hence those that might see an erring driver must not be tempted to use their handheld mobile device whilst driving.
Let’s join hands and efforts and work together to bring sanity on our roads and reduce on road crashes.

Be Road Smart, Life Is Precious

 

rtsa

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6 COMMENTS

  1. Great initiative…. take the pictures and the videos…especially the bus drivers!

  2. Welcome move but too late for the many who have died in the past 4 yrs. we suggested for the public to be empowered to phone RATSA long time ago but no action was taken. drivers still drive at high speed and under influence of alcohol

  3. This is good move , very commendable but please use a simpler number (e.g. +260 965999999 +260 96590000) not this difficult number to remember

  4. this is what we have been waiting for for a very long time..hope this initiative works out ..
    to the public lets report whats there…attach invidence at all times to help Ratsa..

  5. Right move second move let public transports display number inside the buses at list side ways and in front and back let the number be simple to remember

Comments are closed.

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