The National Pensions Scheme Authority (NAPSA) has disclosed that institutions, both in the public and private sectors owe it about K900 billion Kwacha in unremitted contributions.
NAPSA director for contributions and Benefits, Yallard Kachinda, says that the failure to remit contributions by employers to the scheme has affected the operations of NAPSA.
Speaking in Siavonga today when he officiated at a NAPSA Employer/Employee education seminar, Mr Kachinda disclosed that despite having many organisations registered in its database, only a few of the institutions are complying with the obligations of the scheme.
Mr Kachinda added that this has been a major challenge to the scheme to pay and clear off all beneficiaries qualifying for NAPSA benefits.
He explained that there is need for organisations to comply with his organisation and ensure that they remit all the required contributions for the benefits of their employees.
He further urged all institutions to give correct and clear information about their employees, adding that this helps NAPSA to effectively disburse claim procession.
He pointed out that NAPSA has been facing challenges in allocating correct accounts for beneficiaries, hence taking time to process the funds.
Mr Kachinda has further called upon employers to work closely with NAPSA in ensuring that the contributions to their institutions reach the right offices.
He stressed that wokers can play a vital role in ensuring that the contributions are protected and be assured of getting benefits at the end of their working period.
And one of the seminar participants, Gernth Mewele, urged NAPSA to improve service delivery to the public.
Mr Mewele expressed concern with poor customer care especially at the front office at most NAPSA offices.
Mr Mewele said there is need for NAPSA to come up with good customer services if many employees are to feel free to report employers that did not want to comply with laid out rules.
He added that employers have been facing a lot of problems in accessing social security cards which he said it are important documents that contributors should have upon making their monthly contributions.
He further noted that it is for this reason that NAPSA should consider coming up with a new system that will protect the funds that are being remitted.
ZANIS/ENDS/MM/EB