The Anti-Corruption Commission (ACC) has attributed the high levels of corruption in the country to bureaucracy and shoddy service delivery in both private and public institutions.
Anti-Corruption Commission Northern Province regional manager, Patrick Mutumba, said this in Nakonde during an awareness meeting on ACC.
Mr Mutumba said that there is too much shoddy service delivery and bureaucracy which the public has observed in some Government institutions such as the Zambia Revenue Authority (ZRA), Zambia Police Service (ZP), Department of Immigration and many others in the border town..
“Bureaucracy and shoddy service delivery are some of the major contributing factors to corrupt practices in the country, hence the need to critically have them checked ,” said Mutumba.
He said there is need to apply effective measures in collaboration with other Government security wings in order to fight bureaucracy and poor service delivery.
Mr Mutumba also commended Government for its continued support towards the empowering of anti-corruption activities in the area.
Mr Mutumba said if the PF Government continues putting more support to such programs, corrupt practices will soon be a thing of the past.
He has since appealed to the members of the public to join forces with Government security agencies in order to fight the vice in the area.
Speaking at the same meeting, the immigration department deputy general director, Denny Lungu, also said his office was working tirelessly to see to it that officers do not involve themselves in such activities.
Mr Lungu further assured that his office was also going to ensure that it collaborates with all its stakeholders in order to come up with lasting solutions to the problem.
ZANIS
The opposite is also true-corrupt society breeds poor service so as to “clear the pipe” -so to speak-for faster service or to gain what one does not legally qualify for or get away with a crime.Zambia is just rotten to the core.
There is no service delivery schedules for most government institutions. Government needs to ask the departments to produce service delivery time frames that the public can follow. For instance, 5 working days to get a passport; 10 working days to get your NRC; 10 working days to get your birth certificate. Once people see a variance they are bound to ask. But as it is, who ever is desperate can bid to corrupt and get their document in hours. ACC needs to start producing answers to some of the difficulties in these institutions. “systems” reduce the people interface and that reduces corruption.
This is definiteley a non starter. This people are merciless.Who do u complain to. This guys on top are not even commited to what they are saying, they must have gone there to party and allowances.Yes, bring in time frames, no passport forms??? sure??50 pin and it will be delievered. Who are they fooling??
Just as much as we are asked to join hands with the security wings, it pains me alot to see that these infact are most corupt criminals including the compromized ACC. Right now they are happy watching senior GRZ officials misusing our mega resouces and they have kept quiate waiting for 2016.why wait for 2016?we as zambians need action now.
It is a pity that our soceity is no longer a reading soceity but have reduced to a watching one. Visit any ZRA office in the country, you will see that service delivery as well as core values of the organisation charts are displayed all over but clients have no time to stop and read to know what ZRA is ready to do for you and what you are also expected of.
The other problem is that clients are mostly misinformed by their agents such that at the end of the day,all problems encountered is heaped on public institutions.