9.5 C
Alba Iulia
Monday, June 1, 2020

Nkana water ends the distribution of physical bills after launching e-billing system

Economy Nkana water ends the distribution of physical bills after launching e-billing system

NKANA Water and Sewerage Company has stopped the physical distribution of bills to its customers and introduced E-Billing.

Company Public Relations Manager Mr. Bivan Saluseki yesterday disclosed that from June this year, bills are being sent to customers through emails and mobile phones.

Mr. Saluseki explained that the decision to introduce E-Billing was arrived at after wide consultations with customers and stakeholders who thought it would be much more convenient to embrace technology in the delivery of bills.

He said E-Billing would address the complaints from customer concerning none delivery of bills.

“Nkana water is asking all the more than 60,000 connected customers to register their mobile phone numbers and those with e-mail addresses to do the same so that they receive their bills electronically. Our company website has features and links for people to check their water balances,” he said.

Mr. Saluseki said Nkana Water becomes the first water utility to introduce such a feature.

He said for mobile phones, Nkana Water would generate a mini statement to all customers on the fifth day of every month and it was incumbent upon customers to register.

To register in order to receive an SMS from Nkana Water, text: nwsc space account number space, your residential area and send to 4466. Thy can also check their water balances by typing the following: nwsc space bal space account number and send to 4466.

[Read 560 times, 1 reads today]


  1. This is great! Nkana Water leading the way! Can you imagine in Lusaka, we still receive paper bills! Over the weekend, Lusaka Water even disconnected me without even sending me the bill!

Comments are closed.

- Advertisement -

Latest News

OPEN LETTER: Youth Challenges HH to Explain How he Would Solve The Youth Unemployment

RE: YOUTH UNEMPLOYMENT Reference is given to the above stated subject matter. I am a young Zambian youth, a graduate from...

Prof Chirwa Has The Last Laugh After being Fired by Late President Michael Sata Over Corruption Allegations

THE Lusaka High Court has ordered Zambia Railways Limited to pay its former chief executive officer Clive Chirwa damages for illegally terminating his contract...

Konkola Copper mines statement on CEC threats to restrict power

Konkola Copper Mines (KCM) acknowledges having seen a media statement, dated 29 May 2020, issued by the Copperbelt Energy Corporation (CEC) in which it...

Lwipa Puma Supports Resumption of Sporting Activities

Health expert Dr Lwipa Puma believes that all sports activities in Zambia can resume saying the Covid-19 morality rate in the country has not...

President Lungu Urges Women and Youths to participate in 2021 General Elections as Candidates

  President Edgar Lungu has pledged to support woman and youths who have intentions to stand for political office in the 2021 general elections.   President Lungu...

More Articles In This Category

- Advertisement -
[Read 25 times, 1 reads today]