Transport and Communications Minister Brian Mushimba and Zamtel Acting Chief Information Officer Jason Mwanza look on as Zamtel Products Manager Mrs. Comfort Nyondo Mbulo demonstrates how ZamPay APP operates at Spar Arcades
Transport and Communications Minister Brian Mushimba and Zamtel Acting Chief Information Officer Jason Mwanza look on as Zamtel Products Manager Mrs. Comfort Nyondo Mbulo demonstrates how ZamPay APP operates at Spar Arcades

State owned telecommunications company Zamtel has today launched ZamPay, a new mobile payment platform.

The service will enable users make payments using Quick Response (QR) code whereby consumers scan the QR code displayed by the merchant with their phones to pay for their goods.

To start using ZamPay, Zamtel customers should download the ZamPay APP from Google Play store or App store and launch by swiping up from the home screen, authenticate then tap or hold their phone device close to the payment terminal to make payments.

The consumers will then enter the amount they have to pay and finally submit.

The first of its kind in Zambia, ZamPay offers a flexible payment solution that make purchases safer and simpler.

At the launch event at Spar Arcades, Transport and Communications Minister Brian Mushimba, MP commended Zamtel for the innovation saying it is in line with Government’s commitment to upscaling the deployment of digital solutions as it seeks to deepen financial inclusion in Zambia.

Mr Mushimba said ZamPay will help a number of large and small businesses reduce on the cost of doing business and improve controls at the point of transaction.

He said embracing digital payment solutions like ZamPay will fast-track Government’s efforts towards achieving a cashless culture and economy.

“As you may be aware, the government through the 7th National Development Plan seeks to promote financial inclusion especially for our brothers and sisters in the rural parts of the country. You may wish to know that only 40% of Zambia’s adult population is financially included. My governments desire is to grow this number to more than 60% by the year 2030,” Mr Mushimba said.

“We therefore, believe that the launch of such products as ZamPay will go a long way in addressing the financial gaps we are currently experiencing. It indeed gives us great pleasure to see that companies such as Zamtel are quickly innovating and supplementing Governments efforts to achieving that goal,” he said.

He added, “ZamPay will help a number of large and small businesses reduce on the cost of doing business and improve controls at the point of transaction. It therefore follows that embracing digital payment solutions like ZamPay will fast-track my Government’s efforts towards achieving a cashless culture and economy.”

And Zamtel Chief Executive Officer Sydney Mupeta said his company is hugely excited about how ZamPay is going to transform customers’ lives.

He said Zamtel is committed to driving the mobile wallet movement in Zambia and that the launch furthers the company’s dedication to delivering innovative services to its consumers.

“A number of business houses in our country today, large and small, have grappled with the problem of cash related risk exposure mainly through thefts. ZamPay will eliminate the risk of handling sums of cash and will bring about efficiencies in the cost of running business. The need to spend money for “Cash in transit” security services will become a thing of the past,” he said.

He added, “We therefore urge all the business houses in the country to take advantage of the ZamPay solution and register as merchants to allow their customers make transactions using this payment solution.”

“We are pioneering this exciting product in order to push digital commerce and are excited to work with Spar and other merchants to deliver this new frictionless payment options to consumers, in turn helping to accelerate the adoption of digital payments in Zambia,” Mr Mupeta said.

He stated “Making a payment has become so much more than just making a transaction and is now also about the experience. Therefore, this innovation is about making the buying process quicker and more convenient. Today we are launching a product that we believe will be part of our lifestyle.”

He added, “As Zamtel we recognize the fact that our customers today have become extremely busy and require products which are “On the Go!” yet are safe and secure. The arrival will allow them to make simple, quick and highly secure payments with their phones– without ever having to get their card from their wallet.”

Transport and Communications Minister Brian Mushimba cuts the ribbon to launch ZamPay APP at Spar Arcades as Zamtel CEO Sydney Mupeta and Spar Zambia General Manager Ken Darvy look on
Transport and Communications Minister Brian Mushimba cuts the ribbon to launch ZamPay APP at Spar Arcades as Zamtel CEO Sydney Mupeta and Spar Zambia General Manager Ken Darvy look on
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10 COMMENTS

  1. @Hajayjay l beg to differ with you. This is a good product for customers. I think at times as Zambians we should learn to appreciate ourselves when something positive is happening in our country. Why just focus on negative comments? You might as well stay whenever you are abroad and stop checking and reading what is going on in Zambia. Typical PHD mentality!

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  2. AH THIS IS NOT NEWS FOR US IN THE DIASPORA DO U KNOW OF DIDI , CHUZU CHUXING MA? UKUNYA JUST BY PRESSING PHONE KA DELETE UNUSED FILE BASI WANYA WITHOUT BAD SMELL

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  3. Loool ,Zambia is playing late catch up to more mature mobile payments solutions ,M-Pesa in Kenya and almost a similar success in Zimbabwe. Kenya’s Safaricom makes profits of $450m per year ,a big chunk of it being M-Pesa transaction processing fees.

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