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Alba Iulia
Thursday, January 27, 2022

Zambia’s manufacturers tackle the importance of standards compliance to improve exports

Economy Zambia’s manufacturers tackle the importance of standards compliance to improve exports

Against the backdrop of the African Continental Free Trade Agreement and Zambia’s thrust to increase its export volumes, Harrison Muchenga, Bureau Veritas Government Services, appealed to mining and manufacturers to play by the rules ensuring they were compliant with standards and regulations.

Speaking during a recent Zambian Association of Manufacturers (ZAM)/ Bureau Veritas (BV) webinar themed Accessing Markets by Adhering to Product Quality, Muchenga explained that governments across Africa and the rest of the world contracted BV to ensure that products entering their countries were compliant with quality, health and safety regulations among other things. The event raised awareness of the importance of standards, testing, inspection and certification particularly when exporting.

Mashudu Lembede Country Chief Executive for BV Zambia said the partnership with ZAM had developed because of Bureau Veritas’ history of resilience and versatility in ensuring standards compliance in Africa. The global company operated according to three absolutes – ethics, safety and financial control – when conducting its testing, inspection and certification business, she said.

“Exporting comes with a responsibility. Because you manufacture a product does not mean you have a right to take it to the market. It has to meet the required standards. Zambia’s neighbours and many other countries on the continent had implemented a pre-export verification of conformity programme to ensure that imports met quality, health and safety standards and did not undermine markets,” said

He pointed out that at border posts customs officials may at any time pull a sample of product for testing. If it is found to be non-compliant the exporter faces black-listing and a fine. Moreover these incidents adversely affected export opportunities for other manufacturers.

Elias Mwale, Sales Manager/ Certification Business Developer at Bureau Veritas explained that quality, health and safety standards were set by governments and not by any testing, inspection and certification body.

He called on manufacturers to consider certification as part of their processes, as a must have, and not as an additional cost. Moreover, once certified this was valid for three years. “Certification and the related requirements should be thought about from the start and not as an afterthought.”

While company chief executives attest to the superiority of their systems their confidence alone may not be enough and, buyers may demand that an independent body checks and issues a certificate. This is the role of Bureau Veritas. “When we declare that goods meet the requirements we do so objectively,” said Mwale, adding that they could offer training and gap audits to see how companies could improve their systems.In response to a question about goods being unloaded at border posts for inspection causing delays and damages to product, Muchenga said that generally goods are not unloaded unless something untoward is suspected. There is neither the time nor the space to do this.

Mwale added that if this border post off-loading happened regularly it was possible that the manufacturer did not know the requirements of the destination market; and possibly there were matters that should have been dealt with prior to export which had been overlooked. “Bureau Veritas is able to guide you in these matters. Normally goods are only loaded onto a truck once the Certificate of Conformity has been issued. If the process is not followed it can be very inconvenient, costly and undesirable,” he said.

For companies, from mining to manufacturing and light industries, which relied on equipment it was vital to ensure that this equipment met all specifications, said Ngosa Malama, Manager of Bureau Veritas Zambia Industry Services Division.

Outlining his division’s services he said statutory compliance inspections ensured that assets and operations were compliant with regulations ensuring they functioned soundly, safely and efficiently, thus improving performance.

The benefits of using BV’s industry services, as an independent third party, included companies having the reassurance of an independent assessment, reduced risk of equipment being compromised and, their clients could be confident that they were using suppliers that conformed to standards.

The unit offered traditional and advanced non-destructive testing of materials as well as positive material identifications (metals and alloys) to verify that the material supplied conforms to the proper specifications. It also offered calibration services according to a number of international standards. “The importance of maintaining accurate measurement results to guarantee performance safety and custody transfer of figures could not be over emphasized,” said Malama.


  1. “Manufacturing a product does not mean you have a right to take it to the market.”
    But we are seeing some non adherence to this statement by some manufacturers of some non alcoholic beverages and bottled water.
    May be we should do more to enforce standards compliance, and heavily penalise those not meeting the set standards.

  2. I am small manufacture based in PHI in Lusaka, we don’t have ZESCO power for two days now with Zesco not saying anything, most of our products are spoiled

    • I am also a resident of PHI, its just too much for ZESCO not tell us why we don’t have power for two days in PHI, we are now throwing things from our fridges which have gone bad

  3. When you ask an average Zambian about manufacturers they will point to Trade Kings. So can mining be considered in that category? I don’t think so. Some manufacturers can’t even meet the local market so why should they talk about export? It’s only Zesco that load-sheds us to facilitate a power export! Rivonia and Neelkant still have challenges getting consistent supplies from native farmers. May be only Zambeef and Trade King qualify the rest are jokers. The whole Chibuku and jilijili produced is consumed here and competes with imported brands. We even import prophets from Nigeria, Ghana and DRC. What kind of country are we?

  4. Yes in PHI we don’t have power for the second day running today and this same ZESCO is tight lipped. Our fridges are smelling now.

  5. Product standards is unfortunately considered as a cost in fact reserach shows that some MSMEs think standards is a barrier to market entry especially in the new shopping malls hosting by foreign chain stalls.
    The new SME ministry must take a proactive strategy to mainstream “standards” culture and perhaps provide concessional services to reduce the cost of entry to market for start-ups.

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