Bank of Zambia (BOZ) Deputy Governor for Administration, Rekha Mhango, has called for the creation of an enabling and innovative payment environment to promote greater financial inclusion across the country.
Ms Mhango said developing modern and inclusive payment systems is key to ensuring that more citizens, especially those in rural areas, have access to affordable and reliable financial services.
“The Central Bank remains committed to supporting innovations that make digital transactions safer, faster, and more accessible to all Zambians,” she said.
Ms Mhango was speaking in Lusaka today during the official launch of the First National Bank (FNB) and Airtel Mobile Money on Point of Sale (POS) machines that will allow Airtel Money customers to make payments directly from their mobile wallets using FNB’s POS terminals.
She has since encouraged financial institutions to invest in technologies that meet the needs of small businesses and underserved communities, as this will contribute to a more inclusive and resilient economy.
Meanwhile, First National Bank (FNB) Zambia Director General, Kapumpe Chola, explained that the innovation will enable both merchants and customers to conduct secure, instant, and seamless transactions using only their mobile phones.
“Financial inclusion is part of our shared prosperity. Our growth depends on the growth of the communities and customers around us,” she said.
Ms Chola also commended the Bank of Zambia for its leadership in creating an enabling environment for digital financial innovation.
