
The Zambia Consumer Association (ZACA) has called upon government to quickly intervene in matter of bus operators in Lusaka who have refused to reduce bus fares despite fuel prices being reduced.
ZACA Executive Secretary Muyunda Ililonga says the decision by bus operators not to lower fares is aimed at exploiting consumers who have continued to pay exorbitant fares for both intra city and long distance routes.
He told ZANIS in an interview in Lusaka today that operators should not cite the depreciation of the local currency as the reason why there will not reduce fares adding that bus fares reduction is determined by the reduction in fuel prices.
“Lusaka bus operators are just displaying their selfishness to say they will not reduce fares because the kwacha has depreciated that is not true, fares are reduced when there is a reduction in fuel prices.” he said.
Mr. Ililonga explained that operators do not buy buses on a daily basis to this effect he has cautioned them to find other means of creating abnormal profit and not by exploiting people who use public transport.
He however, said the there is also need for government through the Ministry of Transport and Communication to put up a deliberate policy of blacklisting operators who do not comply to the laid down procedure of increasing and reducing transport fares.
Mr. Ililonga note that through government’s intervention, consumers can be assured that they are protected in all areas of development in the country.
He point out that though it is a liberalized economy consumer must be protected from all manner of exploitation in the hands of service providers.
“Government should now put in place a deliberate policy and ensure that all those that fail to comply to rules are black listed so that consumers are protected for the development of the country,” he added.
Mr. Ililonga further appealed to government to seriously regulate the transport sector to ensure that both consumers and transport operators benefit from the recent fuel price reductions.
He was reacting to a decision by Lusaka Bus Operators committee that they may not reduce bus fares because the Kwacha has depreciated.
ENDS/MM/AM/ZANIS