The Lusaka Water and Sewerage Company has scooped the overall best award at the just ended 6th annual KAIZEN national awards hosted by Kaizen Institute of Zambia and the Japanese International Corporation Agency (JICA) held in Lusaka recently.
Kaizen is a Japanese concept which means continuous improvement and it enables attitude change, promotes punctuality, and encourages ownership and staff discipline in general as a prerequisite for productivity improvement.
Lusaka Water and Sewerage Company was awarded for being the most impressive company under the non-manufacturing category. The company’s activities to reduce Non-Revenue Water loss on the main Kafue transmission pipeline was picked as the most impressive ahead of several public and private companies that took part.
The Government of Zambia with support from the Japanese International Cooperation Agency (JICA) has adopted the KAIZEN policy which has been introduced in order to enhance quality and productivity in all areas of the private and public sectors in the country.
The company has also been awarded the 2nd Prize for best practices in water and sanitation by Vitens-Evides International BV of Netherlands and Water and Sanitation for the Poor (WSUP) of Britain who are coordinating the Copperbelt Water Operator Partnership, a project which is aimed at contributing to the achievement of National Water and Sanitation Strategies.
Lusaka Water and Sewerage Managing Director, Sylvester Mashamba said that the utility company is mindful of the shortfalls in terms of delivering on its mandate and therefore, continuous improvement is in line with the mission of the company.
“Improving service delivery is in line with what we are doing at Lusaka Water and Sewerage Company. We are happy that we came first but coming first in awards is not enough for us as we have a mandate to ensure that people have access to adequate sanitation and clean water supply. We take leaf from this achievement and that our efforts are being recognized,” Dr. Mashamba said.
Dr. Mashamba said that Lusaka Water and Sewerage Company is currently implementing several projects with support from cooperating partners and the government in an effort to improve water supply and sanitation services in Lusaka.
He has expressed optimism that the company will fully avert the erratic service delivery when most of the projects that are currently underway are completed in the next 24 to 36 months.