Zambia Information and Communications Technology Authority (ZICTA) Director General Patrick Mutimushi has said the intrusion of privacy by Airtel Networks in the country borders on criminality and not a regulatory issue.
Responding to Mr. Thomas Allan Zgambo of Lusaka Province who complained against Airtel Networks-Zambia on interception of data messages.
In a meeting with the Authority staff on October 25, 2017, Mutimushi advised Mr. Zgambo to pursue the matter with the Zambia Police Service.
He said this according to the Consumer Protection Guidelines which mandates the authority to refer any complaints to suitable bodies for recommendations, affirming that the matter has been referred to Zambia Police Service through the Office of the inspector General of Police.
And Mr. Mutimushi said the authority will not give any comment regarding Mr. Zgambo’s complaint until the matter is adjudicated upon by the High Court as he believes this matter is now subject to jurisdiction of the High Court.