The Lusaka Water Supply and Sanitation Company has encouraged its customers and the general public to use electronic payment (e-payment) platforms to pay for their water bills in a bid to complement government efforts of mitigating the spread of the Coronavirus (COVID-19).
The Company has further advised customers to minimize walking into customer service centers dotted around the City.
Nshamba Muzungu, the Company Public Relations Officer said customers are instead advised to call the customer service centers for any queries or complaints and utilize e-payment.
Mr Muzungu said the company recognizes that basic water and sanitation services are important to overall health.
He said Zambians must, therefore, ensure that they follow the advice of health experts and keep their family members healthy with sanitation behaviors, like washing hands, which is key to stopping the spread of the virus.
He assured customers that the company will take all measures possible to protect the public and its staff members from any exposure to the virus that would arise from interaction with our services.
Well articulated message Kabanda Mwansa, I have been following your articles on Lusaka Times, and I think I have liked your touch on speaking for the poor children, most of your articles have this reasoning about exposing the social inequalities presented by different social dynamics in Zambia. I know a lot of people might not see what you are trying to fight here, but we need more people of your courage and caliber. You are actually trying to help our government to be more practical and original without depending too much on foreign ideas!! Keep it up, and never be discouraged by the negative energies here. some people have not even read what you are trying to put across!!
Sorry, misplaced message, meant for another article!!
Thank you very much. You LWSC should also use electronic water disconnection system. I shouldnt see anyone pa gate ati tabwela kuvala manzi, simunalipile!