Press release by Zain Zambia
Zain Zambia wishes to respond to the quite alarming, unfounded and misleading allegations attributed to its operation in a news article titled “Zain Zambia scraps low cost talk time” and published on the Watchdog and Zamnet websites today.

It is unfortunate to see this level of mis-representation by the author of the news story in question, which runs contrary to the normally factual Zambian journalism profession.

Zain has not ‘scrapped’ its “Iliyonse” offering, which remains the most affordable way in Zambia to to buy talk time, and from as little as K200. The inference seems to be that “Iliyonse” is ‘scratch-card’ based and that these are no longer in the market. The fact is, that ‘Illiyonse’ is based on a mobile top up platform which does not require any physical scratch cards.

Separately from ‘Illiyonse’, Zain tested the market with physical scratch-card low-denominations of K1,000 and K2,000; these were in fact a ‘first’ from Zain to enable access our talk time affordable to more segments of our customers.

These lower K1,000 and K2,000 talk time denominations introduced on the market in a limited manner at first, to see how they would be received by customers. Zain was pleased to find that there was an overwhelmingly positive response. Therefore as might be expected, Zain is now going to roll-out these cards nationwide.

It is hoped that the facts of the ‘scratch-card’ matters raised are now clear.

In terms of the ‘visibility’ of Illiyonse, it is true that now this product is well known and truly into the market, Zain has now started communications about its latest innovations in tariffs, which we feel are of extreme importance and interest to our customers.

Zain reduced or re-aligned all its tariffs, and automatically ensured all its customers calls were rated from November 1st on these new tariffs so as to to make Zain the most affordable way in Zambia to call. It is natural too, that when this is of such personal and positive importance to Zain’s customers budget, Zain wants to tell them the good news in every way it can! This is why Zain sent SMS messages to its customers informing them of the good news.

As this sending of an SMS is a mechanically automated process, it may be that a few of Zain’s customers received more than one SMS, and it is regretted if this happened. Zain has no records from its call centre about customer complaints in this respect for this particular tariff campaign however.

Therefore as the real facts now clearly show no basis whatsoever for these unprovoked allegations, it should also be clear that smooth transition to David Holliday, the new CEO of Zain Zambia from the long-serving David Venn, who had held the post for over 5 years, was nothing more than ‘business as usual’. There was and is, no ‘confusion’ in the equation.

Finally as far as quoting Richard Mwanza as saying CAZ accuses Zain of ‘stealing’ is concerned, Zain has no knowledge of this accusation, and therefore cannot comment on the same.

Choma District Commissioner, Laiven Apuleni, is disappointed with the Disaster Management and Mitigation Unit, DMMU, for the alleged lack of confidence in reports submitted by district authorities over the extent of hunger in the area.

Mr Apuleni said he expercted DMMU to rely on available data compiled by relevant government structures put in place at grass root level in order to urgently respond to the current food crisis that has hit the district.

He regretted that DMMU was dispatching teams to conduct re-assessments of the hunger situation instead of considering assisting the affected families with relied food.

Mr Apuleni was speaking in Choma today when he met officials from DMMU Lusaka, who are in the district to conduct an assessment of the food situation.

He said it was regrettable that DMMU was sending officers to verify reports of food insecurity, when the food situation was worsening and required immediate measures to save lives of people in the area.

Mr Apuleni said the district administration and other ministries were adequate to provide reliable information which DMMU could use in responding to the crisis.

He argued that the current assessment would only serve to buy time when the situation has gone out of hand.

“These offices are adequate to provide you with information upon which you can base your action. It is disappointing that you have no faith in local structures put in place by government to collect information and give it to you,” he told the DMMU officials. “The ministry of agriculture has capacity to provide details on the food situation.”

He said while all the 26 wards have been severely hit by hunger, DMMU has only adopted 12 wards to benefit from relief food, a situation that creates a serious problem for the district.

One child has since died, while two others are battling for their lives in Choma general hospital after eating suspected poisonous roots due to lack of food.

Ends/CM/ZANIS/SJK

Government has challenged Zambians to rise to the challenge of growing more staple food with a view to answering to the challenges poised by the soaring food prices.

Foreign Affairs Minister Kabinga Pande says there is need for the Zambian people to actively engage themselves into serious farming in order to answer to the challenges of rising food prices and help the country to maintain its food security.

Mr. Pande was speaking when Food and Agricultural Organisation (FAO) Country Representative Noreddin Mona paid a courtesy call on him at his office in Lusaka today.

He said the global soaring in food prices and other communities were the major challenges that the global world was experiencing and which needed concerted efforts from all stakeholders in addressing the challenges.

Meanwhile, Government has advised opposition political parties that are allegedly inciting people to demonstrate over the soaring food prices to re-dedicate their energies in encouraging people to grow more staple food in order to enhance food security in the country.

Foreign Affairs Minister Kabinga Pande says opposition political parties should not mislead people that government was contributing to the escalating prices of food commodities but instead encourage people to grow more staple food.

He said Zambia was endowed with a plenty arable land and water, hence the need for Zambians to take advantage and grow more food in a bid to enhance food security in the country.

Mr. Pande further advised opposition political parties to offer solutions in order to help the country answer to the challenges of the rising food prices.

And Food and Agricultural Organisation (FAO) will this month hold a high level ministerial conference on water in Libya.

FAO country representative Noreddin Mona, who confirmed the development when he paid a courtesy call on Foreign Affairs Minister, said the conference will start on December 15 and end on December 17, respectively.

The conference will among other important things focus on water and climate change.

ZANIS/TK/AM/ENDS

The Lusaka City Council (LCC) has engaged the Ministry of Home Affairs to provide State Police to help the council get rid of vendors.

LCC Public Relations Manager Chanda Makanta told ZANIS that State Police are required to rid Lusaka streets of vendors as council police were inadequate.

Mrs. Makanta said cases of cholera being recorded in some parts of the country have compelled the local authority to act.

She said the threat of cholera is growing in the country largely due to vendors who are not observing any sanitary standards.

Meanwhile, Mrs. Makanta has appealed to the shop owners not to allow street vendors to sell on their shop corridors.

She said the trend was encouraging vendors to leave designated trading places to sell on the streets.

Mrs. Makanta further said called on general public refrain from buying from vendors, particularly in light of Cholera.

She pointed out that vendors were taking away business from traders who are in designated market.